Thank you for visiting our store!
You have reached the online portal to a unique company offering IT Services and Products that are hard to find for companies using Modern and Legacy Equipment Technology.
Our Staff has 17 years of Engineering experience and our Company has been in business since 1995. For years Universal Technology has been a trusted IT Spare Parts and Electronic Equipment provider. Our reputation for delivering quality products and outstanding customer service has made us a trustworthy partner to numerous Corporate Companies, Educational Organizations, Government, and Public Sector Agencies, as well as, Individual do it at home system builders.
Please don't hesitate to contact us if you need anything not available (advertised) on our site, or if you have any questions or concerns. Our ultimate goal is to provide you with the highest quality product that actually works and configures to your application, and is also cost effective for you.
Don't forget to BOOKMARK us since new products are continuously being added to the site.
Thank You for taking the time to visit our site.
Universal Technology Company
Our Contact Information:
US Mail and Ship to Address:
Universal Technology Company
11245 Goodnight Lane Bldg. #30
Dallas, Texas 75229
By email: firstname.lastname@example.org
972-247-4469 (between 9 a.m. and 6 p.m. central time zone)email@example.com
Our Products are normally shipped within 48 hours of the purchase. If it is purchased before a Holiday or during an extended Holiday Season it will most likely ship when the shipping companies are providing us with shipping services again. Shipping is to the lower 48 States only. For all other shipping locations please email us to get shipping and handling fees first, and we will arrange shipping to other Countries. All International shipping must have confirmed shipping addresses. The items must also be insured. The shipping and insurance must be pre-paid when item is paid for after determining the shipping and insurance cost to the International location.
If an item is picked up locally. There is a $10.00 will call (pick-up) charge.
Refund, Returns and Cancellation Policies:
Because we do sell New and Used products. All products are guaranteed not Dead On Arrival (DOA), unless otherwise stated in that product listing. There are times when we can't check every detailed function on some of the Legacy used products so sometimes it will be sold "AS IS" at a much lower price. If a product is sold "AS IS" we do not accept a return on that product transaction. All products are sold according to its particular product listing.
All returns must be authorized by a Universal Technology Co. Authorized Agent. All authorized returns will be given a Return Merchandise Authorization (RMA) Number. The item returned will be paid for by the buyer, and must be returned within 7 days after issue of RMA unless it is an International return which takes longer to ship.
NOTE**** An RMA must contain the minimum following information: Buyer Name, Buyer Contact Number, Model Number of Item, Cost of Item, and RMA Number of the Item returned.
Once received there will be a merchandise credit. This could be shipping the buyer another item (based upon agreement of buyer), or a refund to the buyer with the original shipping and handling charges deducted from the refund.
NOTE**** For any product being returned not defective and buyer just decided they did not want the product. The return of that item must be approved by a Authorized Agent. If so, there is a 50% restocking fee, and the original shipping and handling will be deducted from the return.
Cancellation of purchases must be done within 4 hours due to the fact that most purchases will be shipped the same day.
Frequently Asked Questions:
Orders over $1000 must be paid by Cashiers Check or Money Order. Also purchases larger than $1000 can be arranged and paid via Wire Transfer. To do business with us using PayPal, we must ship to a confirmed address within the lower 48 States as defined in the PayPal terms of service agreement. If there is another method that the buyer need to arrange for shipments please call, or email.